Terms & Conditions.

These terms govern your use of this website. Please read them before using the site. By using it, you accept them.

About these terms

This website is operated by The Outcome Agency Ltd, a company registered in England and Wales under company number [company number], registered office 108 North Ormsby Road, Middlesbrough, UK. These terms apply to the website only. The services we provide to clients are governed by a separate written agreement, which takes precedence for that work.

Using this site

You may use this site for lawful purposes and for finding out about our work. You agree not to misuse it, including not attempting to gain unauthorised access, introduce malicious code, scrape it at a scale that disrupts it, or use it in any way that breaches applicable law or the rights of others.

Intellectual property

Unless stated otherwise, the content, design, branding, and code on this site are owned by or licensed to The Outcome Agency Ltd and are protected by intellectual property law. You may view and share links to our content, but you may not copy, republish, or use it commercially without our permission.

Our services

Descriptions of our services on this site are for information and are not an offer or a guarantee of a specific result. Any engagement begins only when we agree scope, price, and terms in writing. Figures and outcomes shown for a client are published only once they are true and with that client’s agreement.

AI outputs

We build and deploy AI systems. AI can be powerful but is not infallible and can produce incorrect or unexpected results. Any AI system we deliver is provided under the terms of the relevant engagement, including agreed testing, guardrails, and human oversight. Nothing on this website is professional, legal, financial, or other regulated advice.

No warranties

This website is provided “as is”. While we work to keep it accurate and available, we do not warrant that it will be uninterrupted, error-free, or free of harmful components, and we may change or withdraw content at any time.

Liability

Nothing in these terms limits our liability where it would be unlawful to do so, including for death or personal injury caused by negligence, or for fraud. Subject to that, we are not liable for any loss arising from your use of, or inability to use, this website, or from reliance on its content. Liability for our client services is set out in the relevant engagement agreement.

Third-party links

This site may link to other websites we do not control. We provide those links for convenience and are not responsible for their content, availability, or practices. A link is not an endorsement.

Privacy

Our use of personal data is explained in our Privacy Policy and Cookie Policy, which form part of your use of this site.

Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction, except that if you are a consumer resident elsewhere in the UK you may bring proceedings in your home nation.

Changes

We may update these terms from time to time. The effective date above shows when they last changed. Continued use of the site means you accept the current terms.

Contact

These are website terms, not a services contract. Have them and your client engagement terms reviewed by a solicitor, and complete the bracketed details, before launch.